Email Marketing Manager - Product at 23andMe

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(67 open jobs)

Discover what 125+ personalized reports have to say about your ancestry, health, traits and more.

Job title
Email Marketing Manager - Product
Job listing last updated at
Jun 5, 2019
Job listing location
Headquarters - Mountain View
Job listing source
Job listing link
External link
Bay Area company location: 899 W Evelyn Ave, Mountain View CA

Job description

23andMe is seeking an experienced Email Marketing Manager to join the growing Product Organization. The Email Marketing Manager will focus on managing and executing campaigns to drive consumer engagement with our research initiatives. The Email Marketing Manager will help execute testing strategies in campaign content, design, segmentation and frequency to optimize for conversion.

You are motivated, organized, results-oriented who live and breath email. You think outside the box and not afraid to break down barriers. Like us, you are mission-driven and passionate about improving our collective health through genetics.

Who we are

Since 2006, 23andMe’s mission has been to help people access, understand, and benefit from the human genome. We are a group of passionate individuals pushing the boundaries of what’s possible to help turn genetic insight into better health and personal understanding.

What you'll do

  • Execute all aspects of the email deployment process from pulling audiences, uploading content, QA, launch, monitoring delivery and evaluating performance
  • Work cross-functionally with other departments to get the email designed and approved: Creative, Brand, Legal, Product, etc.
  • Manage and prioritize campaigns milestones and launch dates
  • Develop and optimize triggered email communications to deliver timely and relevant messages
  • Set up and execute A/B testing to improve key metrics like open rates, click thru rates and conversion rates
  • Recognize and raise issues with our email platform
  • Implement and ensure adherence to Email Marketing & CRM Best Practices
  • Work with analysts to ensure campaign and program tracking, reporting, and optimization

What you'll bring

  • 4+ years of experience in executing and managing CRM campaigns, preferably with a digital or direct response agency or an ESP
  • Experience with a CRM system
  • Proven experience in setting-up behavior-based lifecycle CRM programs
  • Experience with email and mobile push notifications is required
  • Analytical thinker with a firm understanding of email testing and optimization
  • Experience with email design and coding concepts (HTML, CSS, Sketch, source control)
  • Familiarity with analytics tools such as Google Analytics
  • Strong interpersonal, multi-tasking and problem-solving skills
  • Exceptional written and verbal communication skills
  • Self-starter, reliable team player with strong initiative and the ability to thrive in high-intensity, rapidly changing environment

About Us

23andMe, Inc. is the leading consumer genetics and research company. Our mission is to help people access, understand and benefit from the human genome. The company was named by MIT Technology Review to its “50 Smartest Companies, 2017” list, and named one of Fast Company’s “25 Brands That Matter Now, 2017”. 23andMe has over 5 million customers worldwide, with ~85 percent of customers consented to participate in research. 23andMe is located in Mountain View, CA. More information is available at

At 23andMe, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Please note: 23andMe does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you.


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