IT Technical Program Manager, Principal (San Francisco) at Okta

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Job title
IT Technical Program Manager, Principal (San Francisco)
Job listing last updated at
Jun 25, 2020
Job listing location
San Francisco, CA
Job listing source
greenhouse
Job listing link
External link
Bay Area company location: 301 Brannan St, San Francisco CA

Job description

Position Description:
As an IT Technical Program Manager, you are in a leadership position within the IT organization – to partner with IT delivery teams and internal business teams to deliver projects and programs.  You will be a point person for clarifying strategic level goals and outlining the execution plans to achieve them.  Employing both a strategic focus, as well as a tactical approach is a requirement in this role.  You will not only have strong TPM experience, but also demonstrated experience with process development and project implementation in a SaaS and agile environment. 

 

Job Duties and Responsibilities:

  • Structure, kick-off, and run continuous and/or time-bound programs within and beyond the IT organization by clarifying priorities, enabling the execution of deliverables, defining program process flows, and providing continuous transparency. 
  • Project manage various initiatives within and beyond IT, across multiple teams, including business teams; taking a hands-on and proactive approach to unblock progress, introduce efficiencies, and provide workflow solutions. 
  • Scrum Master one or more IT delivery teams; and champion the adoption of agile best practices across IT.
  • Build and maintain alignment across multiple teams for keeping a focus on execution, continuous improvement, and operational excellence. 
  • Lead collaborative sessions to introduce new processes / workflows, by bringing proposed solutions to the teams and rolling them out in an iterative manner.   
  • Anticipate and mitigate risks - by having close involvement with teams’ goals and challenges, applying past experience, and keeping in mind the big picture.   
  • Provide clear and crisp transparency to the status and progress of initiatives. 

 

Minimum REQUIRED Knowledge, Skills, and Abilities:

  • Minimum 5-8 years total in project or program management experience in a cloud, modern IT organization
  • Minimum 3-5 years hands-on project management experience in a software, SaaS or business systems development environment
  • Minimum 2 years hands-on Scrum Master experience in a software, SaaS or business systems development environment
  • Hands-on experience project or program managing an initiative from start to finish
  • Project and/or program management experience driving enhancements to business systems, and interfacing with internal business customers
  • Excellent verbal and written communication; experience effectively communicating and presenting to teams located across different locations and people ranging from individual team members to C-level executives
  • Strong leadership skills; ability to influence without authority
  • Strong technical aptitude / affinity; experience working hand-in-hand with business systems’ technical owners, configuration administrators, software engineers, configuration administrators, quality and test engineers and/or business process owners
  • Experience with Salesforce a plus
  • Self-starter – able to work well in an ambiguous and constantly changing, fast paced environment
  • Thrives in a dynamic environment with a high rate of change
  • Experience working in a start-up environment desired

 

Education and Training:

  • Bachelor’s degree
  • Training in Agile and Scrum

  

Okta is an Equal Opportunity Employer

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