Senior Product Manager, New Product at Helpshift

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(6 open jobs)

Deliver a superior customer service experience at a lower cost with Helpshift’s AI-powered messaging platform.

Job title
Senior Product Manager, New Product
Job listing last updated at
Oct 2, 2019
Job listing location
San Francisco
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Job listing link
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Bay Area company location: 100 Bush St #950, San Francisco CA

Job description

Helpshift, a leader in digital customer service, is changing the way enterprise companies provide customer service, through a revolutionary approach that combines messaging, automations, and state of the art AI, to create amazing customer support experiences at high scale.  Companies such as Xfinity Home, Microsoft, Tencent, Supercell along with hundreds of other leading brands use the Helpshift platform to provide customer service to well over 820 million active monthly consumers. As Senior Product Manager, New Product at Helpshift, you’ll have the opportunity to create and evangelize a product vision, strategy, and the solution that will enable B2C brands to provide the next generation of digital customer service. We’re looking for a Senior Product Manager, New Product who can work closely with customers, sales, and product marketing teams from our San Francisco Headquarters to define game-changing product innovations in this industry. You will successfully partner with engineering to deliver these innovations to the market. If you want to make a real impact in a multi-billion dollar industry, join us and immerse yourself in cutting edge digital first support technology including mobile, asynchronous messaging, Bots, and AI.

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