International Sales Development Representative (Fluent in German) (Position located in Utrecht, Netherlands) - KnowBe4

Please submit your resume in English.

To learn more about our team and office culture in the Netherlands, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/utrecht
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Utrecht-Location-EI_IE969384.0,7_IL.8,15_IC3045310.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/

The International Sales Development Representative will act as pre-sales support and is responsible for reaching out to prospects, qualifying them and passing interested prospects to the sales teams. This position must research potential customers, connect with and educate prospects on our product offerings, and qualify the leads before passing them to the direct sales teams. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in Salesforce.com.

Responsibilities:

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
  
• Gauge the interest of prospects to qualify them as potential customers
• Follow up all  IQL (Information qualified leads) by contacting them and getting them interested in a KnowBe4 demo and identify key contacts for the sales team to follow up
• Pass the leads to the Enterprise or SMB sales team depending on the size of the company
• Provide in depth information to the ENT and SMB reps to enable the most qualified and productive demos
• Map global customer accounts identifying key contacts in each region
• Collaborate with sales and marketing team members on strategic sales approach
  
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com 
  

Minimum Requirements:

• Previous SDR experience
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Excellent verbal and written communications
• Fluent in German
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented