Customer Success Manager Jobs

We're the creators of MongoDB, the most popular database for modern apps, and MongoDB Atlas, the global cloud database on AWS, Azure, and GCP.

The New Data Platform for the Physical World

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Klaviyo, Inc. provides software solutions. The Company offers marketing automation and email platform which enables users to access, store, analyze, and use transactional and behavioral data to power highly-targeted email and advertising campaigns. Klaviyo serves customers in the State of Massachusetts.

Brex is rebuilding B2B financial products, starting with a corporate credit card for technology companies.

Modern products for sales, marketing and support to connect with customers and grow faster.

Cloudflare makes your applications faster & safer.

Connecteam is the employee management app that connects everything a business needs from field to office, all in one place. From massive Enterprises, small businesses and every mom-and-pop shop around, hundred of thousands of people worldwide choose Connecteam to connect their staff, manage day-to-day operations, and drive their business forward. A message from the CEO “We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage and run their deskless workforce. We understand how complicated running a business is and we’re here to help companies drive operational efficiency, gain business oversight and improve employee experience and engagement; all with one affordable tool that meets and exceeds today’s expectations for user experience in 2020.”

A single platform to integrate anything and automate everything.

See inside any stack, any app, at any scale, anywhere.

TripActions is a travel management company for businesses and business travelers. Booking and managing travel can be done on the web or via a smartphone app.

Armis is the first agentless, enterprise-class security platform to address the new threat landscape of unmanaged and IoT devices. Fortune 1000 companies trust their unique out-of-band sensing technology to discover and analyze all managed, unmanaged, and IoT devices—from traditional devices like laptops and smartphones to new unmanaged smart devices like smart TVs, webcams, printers, HVAC systems, industrial robots, medical devices and more. Armis discovers devices on and off the network, continuously analyzes endpoint behavior to identify risks and attacks, and protects critical information and systems by identifying suspicious or malicious devices and quarantining them. Armis is a privately held company and headquartered in Palo Alto, California.

Tractian builds streamlined hardware-software solutions to give maintenance technicians and industrial decision-makers comprehensive oversight of their operations. Tractian is democratizing access to sophisticated real-time monitoring and asset operations tools.

Yotpo Inc develops a content marketing platform. The Company provides an integrated solution that lets brands collects, curates, manages, and responds to every type of user-generated content from a single platform. Yotpo serves clients worldwide.

dLocal is the only 360 payments technology platform designed to handle mass online payments in growth markets across LATAM, APAC & EMEA. Over 450 global e-commerce companies, including Uber, Sony, GoDaddy, Constant Contact and Avast, rely on dLocal to accept 300+ locally-relevant payment methods online, as well as issue mass payouts to their contractors, agents and sellers in emerging markets around the world. With dLocal, there is no need to manage separate pay-in and payout processors, set-up numerous local entities, integrate dozens of isolated acquirers and payment methods or worry about stranded funds overseas. By operating as the payments processor and merchant of record in each market, dLocal is making it simple for online companies to reach 2 billion digitally-savvy consumers and maximize revenues in today's fastest-growing markets.

BrightEdge Technologies, Inc. designs and develops internet advertising and marketing software solutions. The Company offers search engine optimization tools that allows customers to effectively direct traffic to their website from internet search engines. BrightEdge Technologies serves customers worldwide.

Netskope is an American software company providing a computer security platform. The platform offers cloud-native solutions to businesses for data protection and defense against threats in cloud applications, cloud infrastructure, and the web. Netskope is considered a "leader in its field" status for its Cloud Access Security Brokers (CASB) product from Gartner.

Zeta Global Corp. designs and develops enterprise software. The Company offers CRM, customer acquisition, strategic managed services, and private data cloud solutions. Zeta Global serves clients worldwide.

Veeva Systems - Cloud-Based Business Solutions for the Global Life Sciences Industry.

The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow. Abnormal Security was founded in 2018 by CEO Evan Reiser, CTO Sanjay Jeyakumar, Head of Machine Learning Jeshua Bratman, and Founding Engineers Abhijit Bagri and Dmitry Chechik. The team previously built behavioral profiling and machine learning technologies at Twitter, Google and Pinterest that are being applied to solve a problem that costs organizations $1 billion per year, according to the FBI. The Abnormal Security platform stops targeted phishing, business email compromise and account takeover attacks that have never been seen before. Abnormal Security is headquartered in San Francisco, CA and backed by Greylock Partners.

Zeta Global is a customer lifecycle management marketing company which was founded in 2007. Zeta offers companies a suite of multichannel marketing tools focused on creating, maintaining and monetizing customer relationships.

Asana helps you coordinate all the work your team does together. So everyone knows what needs to get done, who’s responsible for doing it, and when it’s due.

OneTrust LLC provides software solutions. The Company offers solutions which automates privacy impact assessments and data mapping, identifies privacy risks, and enforces risk management and control activities. OneTrust serves customers worldwide.

Tanium invented a new approach to endpoint security and systems management, where security and IT operations teams can achieve more.

Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems.

AlphaSense is a search engine for market intelligence that transforms how decisions are made by the world’s leading corporations and financial institutions. Leveraging AI and NLP technology, AlphaSense enables knowledge professionals to extract insights in seconds from thousands of previously disparate business data sources, including company filings, event transcripts, news and trade journals, and equity research. Founded in 2011 and backed by investors including Innovation Endeavors and Soros Fund Management, AlphaSense is on a mission to empower organizations to make data-driven decisions with confidence.

WalkMe is an American multinational software-as-a-service (SaaS) company with headquarters in San Francisco, California. Its Digital Adoption Platform (DAP) was recognized in Everest Group's PEAK Matrix Assessment of DAP vendors as the leading DAP product. Alongside its headquarters in San Francisco, the company has offices in Raleigh, North Carolina, Tel Aviv, Israel, and a global footprint including the United Kingdom, Australia, and Japan.

A modern approach to ediscovery: discover relevant information, reveal details hidden in huge document troves, and collaboratively act on the information.

PagerDuty is a cloud computing company that produces a SaaS incident response platform for IT departments

More than 800 firms rely on AlphaSense, including corporations, investment firms, and banks.

MaintainX helps you track your reactive maintenance, preventive maintenance, and control the daily operations of your business.

Canonical Ltd. is a privately held computer software company based in London, England. It was founded and funded by South African entrepreneur Mark Shuttleworth to market commercial support and related services for Ubuntu and related projects. Canonical employs staff in more than 70 countries and maintains offices in London, Austin, Boston, Shanghai, Beijing, Taipei, Tokyo and the Isle of Man.

6 Sense Insights Inc. provides data analytics services. The Company operates a B2B predictive intelligence engine for marketing and sales. 6 Sense Insights serves customers in the United States.

Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.

FLIP is everyone’s sneaker connect — the premier specialty destination where people find and sell hard to find, rare, limited edition sneakers. They have created a community where their members can buy and sell with confidence and ease. Never miss out on an opportunity to place your bid on hard to find sneakers in 90 minutes from a curated list of quality sellers who really care. Their mobile only platform is currently available for your iPhone and coming soon to Android. They strive to keep an open and trusted environment for their community.

Redefining the real estate transaction. Qualia is a team of top software engineers, real estate professionals, and user experience experts who are improving how real estate is transacted.

Forter is a software as a service (SaaS) company that provides fraud prevention technology for online retailers and marketplaces. It has offices in Tel Aviv, London, Singapore, and New York; its headquarters are in New York.

Behavox is the gold standard for enterprise risk and compliance solutions. Our AI-powered technology helps global banks, hedge funds, and private equity firms identify bad actors quickly and accurately, preventing massive fines and company-debilitating crises. Behavox solutions uncover financial regulatory misconduct like insider trading, collusion, and market manipulation as well as HR-related misconduct, such as racism, sexual harassment, and discrimination. As an award-winning team of innovators and industry experts, Behavox has a reputation for successfully implementing the largest, most complex, global projects in the market. Customers rely on Behavox as an indispensable extension of their teams. They depend on Behavox to protect the integrity of their operations and preserve the trust of their clients. Founded in 2014, Behavox is headquartered in New York City and has offices in Montreal, San Francisco, Seattle, Singapore, Tokyo, London, and Abu Dhabi.

Flip is a developer of an online platform to provide insights from blockchain data to help investors make better decisions in the Defi and NFT marketplace. The company builds free tools for artists and collectors to make the most of their NFTs across all chains and marketplaces.

Vanta Leagues is a competitive video game league with expert coaching for kids ages 9-14. The company was founded in 2020 and is headquartered in Hull, Massachusetts, United States.

Contentful powers digital experiences for major brands around the globe. Our content infrastructure provides a powerful set of APIs to manage, integrate and deliver content to any device or service. Developers and content creators can build digital products and edit content in parallel, enabling teams to ship faster.

Iterable builds a customer engagement and growth marketing platform.

SolarWinds Corporation designs and develops information technology management software. The Company offers solutions such as network performance monitoring, configuration, virtualization, database management, hosted logs, security, and configuration. SolarWinds serves customers in the United States.

AvePoint is the largest independent software vendor of SaaS solutions to migrate, manage and protect data in Microsoft 365. AvePoint was founded in 2001 and is headquartered in Jersey City, New Jersey. The company also has offices and a strong footprint in the United States, Canada, Australia, South Africa, United Kingdom, France, Germany, Netherlands, Switzerland, Japan, Singapore, and China.

Reltio, Inc. designs and develops software solutions. The Company offers master data management, BI and analytics tools, horizontal packaged business applications, and data infrastructure solutions. Reltio serves customers worldwide.

Founded in 2003, Entrata is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata PaaS currently serves more than 20,000 apartment communities nationwide, including 34 of the NMHC Top 50 Largest Managers.

MarqVision helps global brands remove counterfeits from online marketplaces.

CommerceIQ, Inc. provides e-commerce solutions. The Company automates e-commerce growth for leading consumer brands. CommerceIQ focuses on sales, marketing, operations, and supply chain. CommerceIQ serves customers worldwide.

From project planning and source code management to CI/CD and monitoring, GitLab is a single application for the entire DevOps lifecycle

Soci offers big brands, major national franchises, as well as corporate marketing networks, the ability to identify social content succeeding with target audiences, using it to build programmatic content streams across major social platforms.

Sigma is the next-generation of analytics for cloud data warehouses with a familiar spreadsheet-like interface that gives business experts the power to ask any question of their data no matter the query.

NexHealth, Inc. provides health care software. The Company offers patient communication, retention, and accessibility solutions. NexHealth serves customers in the United States.

Cresta uses AI to turn sales and service agents into experts on day one, elevating the customer experience and growing the business. Cresta brings together industry-leading AI experts, proven leadership and top tier investors including Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.

Saviynt, Inc. develops security software. The Company offers cloud security, identity governance, and administration solutions. Saviynt enables enterprises to secure applications, data, and infrastructure in a single platform for cloud and enterprise. Saviynt serves customers worldwide.

KnowBe4, Inc. designs and develops an infrastructure software. The Company provides a platform for security awareness training, enterprise, customer awareness programs, and other related modules, as well as offers security, domain spoof tests, weak password, and training tools. KnowBe4 serves customers worldwide.

The Outreach Sales Engagement Platform helps efficiently and effectively engage prospects to drive more pipeline and close more deals.

n8n is the leading low-code automation tool, enabling you to connect anything to everything. With n8n, for the first time, people can move beyond simple integrations to build multi-step workflows that combine both 3rd party APIs and your own internal tools to create easy-to-use automations. Thanks to its fair-code distribution model, n8n will always have visible source code, be available to self-host, and allow you to add your own custom functions, logic, and apps. n8n is supported by a fast-growing and passionate community of thousands of people building a powerful and extendable workflow automation tool.

The Okta Identity Cloud is the foundation for secure connections between people and technology.

Similarweb is a digital intelligence provider for enterprise and small to mid-sized business (SMB) customers. The platform provides web analytics services and offers its users information on their clients' & competitors' web traffic.

At Formic, we want to increase the collective output of humanity by making automation deployments trivial and easy. Every factory should have access to unlimited 'labor' through robotics and automation rentals. We are building technology, financing, operations and services to make this vision possible. Formic is a fast-growing venture-backed startup focused on unlocking robotic automation in labor-starved industries such as food and beverage, advanced manufacturing, consumer packaged goods and other industrial settings. We combine financial innovation with a firm understanding of what robotics are capable of, to enable manufacturing customers to scale up their manufacturing capacity quickly and with minimal risk.

Recharge Labs, Inc. operates as a software company. The Company through its mobile application, enables users to book a stay in hotel. Recharge Labs serves customers in the United States.

Tulip Food Company GmbH markets and distribute a wide range of processed and packaged foods. The Company offers bacon, canned meats and soups, cold cuts, meatballs, and salami. Tulip Food Company serves customers in Germany.

Cloudsek is an Infosec Risk assessment company which provides intelligence needed to tackle online threats.

Yurts is a Generative AI platform that is enterprise-ready. Its mission is to help individuals connect with their finest work. The company is revolutionizing knowledge management and enterprise processes at scale by combining Large Language Models (LLMs) and the practical power of GenAI applications.

Canary Technologies is a leader in hospitality solutions, and is trusted by thousands worldwide. Canary's PCI compliant suite of solutions secures guest data, reduces chargebacks, and enhances the guest experience by eliminating paper processes on property.

DISCO CORPORATION manufactures abrasive and precision industrial machinery for cutting and grinding purposes. The Company's products are applied in the semiconductor, electronics, and construction industries to produce consumer goods such as personal computers, digital cameras, video game systems, and Digital Video Disc (DVD) players.

Regrello enables businesses to drive collaboration and standardize best practices across their supply chain and operations. The company allows creating fine-grained access controls to protect your designs, pricing, and other intellectual property from leaking into the wrong hands and provides enterp... Read more

Thomas KellerDirector of Ecommerce, Oats Overnight “In the ever changing landscape of ecommerce, Recharge has been a beacon of consistency and innovation. Our company has changed and evolved so much over the last 7 years and our partnership with Recharge has helped us stay ahead of the game, evolve with the needs of our customer base, and consistently deliver a world class subscription experience.” Jim LeePresident & COO, CrunchLabs and the Mark Rober YouTube Channel “Recharge helped us to quickly create a virtual summer camp with weekly videos and subscription shipments. In only a few weeks we created a program that reached thousands of additional subscribers and became one of America’s largest summer camps in our first year.” Megan SniderDirector, Retention & Loyalty at Open Farm “To meet our growth targets, it's essential that we match strong growth performance with retention, so we were eager to test Recharge's retention tools as soon as they became available. When we saw they were outperforming our previous vendor, we made the switch—a decision we have been happy with ever since. Recharge has continued adding new features to the program, making it easier for us to innovate and achieve even better results. We're excited to continue testing and see where it takes us.” Tom BambaraSenior Manager of Customer Success and Customer Experience at Tiege Hanley “The updates to Recharge with the launch of Affinity, along with features like Cancellation Prevention, are game-changing. They empower merchants with baked-in retention tools that help you to grow your business right out of the box.”

SmartBear Software is an American privately-held information technology company that delivers tools for application performance monitoring (APM), software development, software testing, API testing and API management. The company is based in Assembly Square in Somerville in the Greater Boston Area. The company was founded in 2009, out of a combination of companies, including one with a similar name.

Seamlessly capture how work gets done across your organization. Analyze, optimize, and standardize processes, in a way your employees will love. Scribe makes it easy to learn from your most productive people without slowing them down. Simply by watching them work, Scribe auto-generates documentation about how and what they do best -- so you can share their best practices with everyone. Try Scribe for free at scribehow.com

Dataiku SAS designs and develops software solutions. The Company offers software platform for analyze, build, publish, and run applications. Dataiku serves customers in France.

Payoneer Global Inc. is an American financial services company that provides online money transfer, digital payment services and provides customers with working capital.

Boulevard is a manufacturing company currently based in Los Angeles, California, United States.

Virtru is a global data encryption and digital privacy provider founded in 2012. The company is headquartered in Washington, D.C. and has raised more than $76 million to date.

Disco is a clean skincare brand for men based in Austin, TX. Disco offers variety of different skin and body care products formulated by an ivy-league dermatologist. Disco's aim is to solve frustrations with the men’s grooming market: lack of simplicity, confusion, and shortage of education. Benjamin Smith established the brand and is headquartered in Austin, Texas.

AppsFlyer is a SaaS mobile marketing analytics and attribution platform, headquartered in San Francisco, California.

Workstream is an automated hiring platform for companies employing hourly workers retail, restaurants, cafes, logistic companies, hospitality firms, and on-demand startups. They are more than a B2B applicant tracking software for companies. They cut in half the time that companies take to hire, on-board and train hourly workers via automation, mobile workflows and machine learning. Workstream is a simpler and smarter way to hire a fast-growing modern workforce. They are changing the way that companies hire today by solving the inefficiencies of a service economy that is characterized by unpredictable labor.

Hudl is a product and service of Agile Sports Technologies, Inc. - a Lincoln, Nebraska based company providing tools for coaches and athletes to review game footage and improve team play. Its initial product line served college and professional American football teams; today the company provides video services to youth, amateur, and professional teams in American football as well as other sports including soccer, basketball, volleyball and lacrosse.

Chainguard is making the software supply chain secure by default.

Smartsheet Inc. provides software solutions. The Company offers cloud-based platform for work execution and management which enables teams and organizations to plan, capture, manage, automate, and improve business outcomes. Smartsheet serves customers in the State of Washington.

Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize potential for salons and spas, as well as the clients they serve. Developed in collaboration with industry-leading owners and operators, our scheduling and point of sale platform-as-a-service was carefully designed to drive revenue, automate workflows, and convert customers from visitors into valuable, long-term clients. By facilitating a better, personalized experience across every transaction and interaction, Boulevard’s technology not only helps businesses survive, but thrive. As a venture-backed startup based in Los Angeles, we are innovating at the intersection of beauty and technology. We are thoughtfully unapologetic about challenging the status quo in pursuit to help people become the best version of themselves. We use technology, design, and style to unleash the untapped potential in all of us, drive real results, and we're just getting started. You can learn more about Boulevard and join our movement by visiting https://joinblvd.com/careers

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.

ZoomInfo Technologies Inc. is an American subscription-based software as a service (SaaS) company based in Vancouver, Washington that sells access to its database of information about business people and companies to sales, marketing and recruiting professionals.

Liminex, Inc., doing business as GoGuardian, operates as an educational technology company. The Company provides K-12 schools and school districts with software facilitating tools to access online educational materials along with technology management. GoGuardian serves customers in the State of California.

Choose from over 60,000 vetted Taskers for help without breaking the bank.

Dropbox is a modern workspace designed to reduce busywork—so you can focus on the things that matter.

Sauce Labs ensures your favorite mobile apps and websites work flawlessly on every browser, operating system, and device.

Windfall Data is on a mission to determine the net worth of everyone on the planet. The company serves nonprofit and for-profit organizations by providing actionable consumer financial data. More than 500 organizations use Windfall Data to identify and engage their most promising constituents. Windfall Data is based in San Francisco and backed by Bullpen Capital, Bonfire Ventures, Industry Ventures, TenOneTen Ventures. ValueStream Ventures, and Auren Hoffman.

Twitch is a live streaming video platform owned by Twitch Interactive, a subsidiary of Amazon

Relationship Intelligence, Reimagined. Utilize your team's relationship graph.

Envoy provides onsite mobility services which include electric car-sharing and electric vehicle charging for apartments, offices, and hotels. The company equips real estate owners and operators with a new and innovative way to enhance the lifestyle of their tenants, members, and guests by providing Mobility as an Amenity™service, a platform that offers a technology to reserve and access vehicles, driver insurance, maintenance, and electric vehicle chargers, electric fleet, fleet maintenance, full-service mobile app, customer support, and robust analytics. Envoy Technologies provides the technology, operations, and vehicles to implement private and dedicated auto-sharing as an amenity for any community. In 2017, Aric Ohana and Ori Sagie headquartered Envoy Technologies in Culver City, California.

Hootsuite is a social media management platform, created by Ryan Holmes in 2008. The system's user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, Instagram, LinkedIn and YouTube.

Amwell, formerly known as American Well, is a telemedicine company based in Boston, Massachusetts, that connects patients with doctors over secure video. Amwell sells its platform as a subscription service to healthcare providers to put their medical professionals online and its proprietary software development kits, APIs, and system integrations enable clients to embed telehealth into existing workflows utilized by providers and patients.

The Leading Drone Software Platform with Unlimited Flying, Mapping, and Sharing.

Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient.

Braze, Inc. is an American cloud-based software company based in New York City, with additional offices in San Francisco, London, Singapore, Chicago and Tokyo. It is a customer engagement platform used by businesses use for multichannel marketing.

Alan Platform pioneered Spoken Language Understanding (SLU) to help enterprises build, deploy, and manage conversational voice experiences in their applications. Ushering in the voice first world.

Verifiable is developing an API that will enable healthcare providers to simplify license authentication by connecting with state and federal databases. Verifiable allows users to reach hundreds of primary sources in one location, as well as next-generation tracking that automates compliance, reduces risk, and keeps patients safe. Founded by Nicholas Macarioand Vivekanand Rajkumar in the year 2019 and is based in San Francisco, California, United States.

LogRocket, Inc. provides software solutions. The Company designs and develops web application that helps to understand the cause of every bug and customer issue. LogRocket serves customers in the United States.

Dealpath is the real estate industry's leading cloud-based deal management platform.