Content Designer - Anthropic

Job Title: Content Designer
Job Location: San Francisco, CA | New York City, NY | Seattle, WA
Job Listing URL: https://boards.greenhouse.io/anthropic/jobs/4118281008
Job Description: About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic is seeking a versatile Content Designer to craft compelling narratives and content experiences across our brand, product, and user education touchpoints. In this role, you will work closely with the Brand Creative and Product Design teams, as well as cross-functional stakeholders to develop and implement content strategies that bring our brand to life, enhance our product experiences, and drive engagement with our target customers.

As a Content Designer, you will be responsible for creating clear, user-centric content for a wide range of deliverables, including:

Brand and marketing materials, such as websites, campaigns, and thought leadership pieces

Product interfaces, UI copy, and microcopy

Onboarding flows and in-product user education content

UX writing for user flows, error messages, and system notifications

Collaborating with the broader design team, you will ensure that our content seamlessly aligns with our visual identity, effectively conveys the capabilities and value of our frontier model, Claude, and enables users to successfully navigate and adopt our AI solutions.

The ideal candidate will have a proven track record of developing content that resonates with tech-forward audiences and enhances user experiences across brand and product touchpoints. You should excel at distilling complex technical concepts into accessible and engaging narratives that educate, inspire, and guide users. A strong understanding of content strategy, UX writing, and the ability to collaborate cross-functionally are all essential for success in this role.

You will play a crucial part in shaping our external narrative, drive product adoption, and empower users to tap into the potential of our transformative AI solutions. If you are a skilled storyteller with a passion for crafting impactful content experiences across brand and product, we encourage you to apply.

Anthropic is a purpose-driven company, focused on safely helping society through transformative AI. We are an AI safety and research company working to build reliable, interpretable, and steerable AI systems. Our interdisciplinary team has experience across ML, physics, policy, business, and product.

Responsibilities:

Develop content that effectively communicates complex technical concepts and guides users through product experiences

Demonstrate a strong understanding of content design and UX writing principles, and their application in creating compelling brand and product experiences

Adapt content for diverse audiences and channels with excellent communication and storytelling skills

Collaborate with design and product teams to create cohesive content and user experiences

Manage content management systems, design tools, and product development processes

Leading content projects and navigate ambiguity in a fast-paced environment

You may be a good fit if you have:

6+ years of experience in content strategy, UX writing, or copywriting for both brand and product

Experience in developing content for AI, ML, or other technical products

Background in UX research, information architecture, or interaction design

Familiarity with data-driven content optimization and user testing methodologies

Working style:

User-centric and insights-driven—Leveraging user research, data, and best practices to inform content decisions and optimize user experiences across brand and product touchpoints

Detail-oriented and quality-focused—Ensuring consistency, clarity, and polish across all content deliverables while maintaining efficiency and adhering to brand and product guidelines

Deadline to apply: None. Applications will be reviewed on a rolling basis.
The expected salary range for this position is:
Annual Salary:
$240,000—$300,000 USD
Logistics

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.