Lead Product Designer - Lyra Health

Job Title: Lead Product Designer
Job Location: United States
Job Listing URL: https://jobs.lever.co/lyrahealth/d15846a2-ca4c-483c-9c84-dce7f3a13591
Job Description: About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 17 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role:
Lyra Health is looking for an exceptional Lead Product Designer to help craft solutions across the highest impact moments in a member’s mental health journey to search for care. As a product designer at Lyra, you’ll drive initiatives to successful outcomes for users and the business by approaching problems holistically with speed and simplicity to elegantly solve multi-faceted, complex problems that help members get started with Lyra.

This role will be a part of the Client Enrollment team, which supports a member’s first encounter with Lyra from registration to booking with a provider. As a member of this team, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to introduce and unlock access to mental health care for millions of users worldwide.

This role can be carried out hybrid, both from our Burlingame, CA headquarters, and remote/virtually. Candidates must be physically located within commuting distance of our headquarters.

Responsibilities
Own the end-to-end user journey from ideation to final production on the Client Enrollment team
Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual designs
Design experiences across all of our platforms: iOS, Android, Web
Participate in design critiques and present work regularly in stakeholder feedback meetings
Evaluate design opportunities through business goals, UX research, competitive audits and data insights
Intuitively know when to expedite initiatives vs when to spend the extra time to deliver the largest impact
Leverage intuition and experimentation when the full design process can’t be run
Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision
Present to Lyra’s leadership with confidence while moving quickly with a rapid experimentation mentality
Partner with engineers as they build and ship solutions
Balance member and business goals
Contribute to Lyra’s holistic design system
Qualifications
8+ years of experience working in UX, UI, HCI related field with experience working on mobile
Proven track record of working within a product team to ship successful products to users
Experience implementing design systems across a range of platforms in an iterative software development environment
Highly proficient with design tools (Figma, Principle, etc)
Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects
Mastery of design craft
Excellent verbal and written communication skills
Ability to work well on a highly collaborative and cross-functional team
Ability to thrive in a fast-paced, dynamic startup environment
Motivated by partnering with leadership and comfortable with rapid changes in direction to determine the most optimal path forward
Portfolio of UX-focused work samples for web and mobile applications
Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience

Diversity & Inclusion at Lyra
Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Learn more at: DEIB