Lead Product Manager, Integrations - Attentive

Job Title: Lead Product Manager, Integrations
Job Location: United States
Job Listing URL: https://jobs.lever.co/attentive/ea69c529-340d-4fc7-8a63-70b7f5c4aeab
Job Description: At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are
We are seeking a Lead Product Manager to join our team. PM’s at Attentive own product development from start to finish, leading cross-functional teams of designers, engineers and go-to-market stakeholders to strategize and execute on our Product roadmap. If you’re looking to optimize for working at a fast-paced, hyper-growth company, this is an excellent opportunity!

Integration PM: Integrations serve as the connective tissue between Attentive and the marketing technologies used by our clients, enabling many interactions across systems. We provide a comprehensive suite of integration tools, including webhooks, public APIs, ETL processes, and data synchronization. The data exchanged with third-party sources plays a pivotal role in supporting Attentive's core features – as an AI company, the data platform is the foundation of our company strategy and the determining factor in the success and capabilities of our models. As the Lead for Integrations, you will help us determine which integrations we should offer, how data is exchanged (which data and in which direction), and help maintain the strategic relationships with our most important partners (Shopify, Snowflake, Segment, etc).
Why Attentive needs you
Crafting and taking ownership of the integration strategy, pinpointing areas for investment with well-defined business justifications
Making informed decisions regarding in-house development versus encouraging third parties to build to us
Being a true subject matter expert on all things integrations, future and existing
Collaborating closely with cross-functional teams such as Partnerships, Sales, CS, and Attentive external Partners to identify opportunities, align on feature gaps, and orchestrate product launches
Comprehending developer documentation thoroughly to construct product requirement documents and user stories
Staying up-to-date on industry trends and competitive integration offerings, identifying avenues for distinctiveness
About you
You have at least 6 years of experience as a Product Manager at a SaaS company
You have a strong ability to empathize with end customers and our clients
You have 2+ years of experience with integration technology, such as APIs and Webhooks – you feel comfortable working on technical projects and understand the marketplace dynamics of building third party relationships
You have excellent written & verbal communication skills with experience executing on a strategic vision, drafting product requirements, building a prioritized roadmap, and driving cross-functional alignment
You are an advocate for your development team and the overall company initiatives, capable of finding creative solutions to blockers in the Product development lifecycle
You are deeply analytical and make data-driven decisions including defining the right KPIs and setting aggressive goals