Lead Product Manager, Personalization - Attentive

Job Title: Lead Product Manager, Personalization
Job Location: New York, NY
Job Listing URL: https://jobs.lever.co/attentive/adc8f849-a7b0-43f8-a32f-4b6fd2618466
Job Description: At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are
At Attentive, we’re transforming how brands connect with consumers by making marketing smarter, more personal, and more engaging. We’re tired of generic, spammy messages—and we know you are too. That’s why our mission is to empower marketers to create tailored, meaningful interactions that delight customers and drive real revenue. Today, we help over 8,000 brands generate more than $20 billion in revenue each year, and we’re just getting started.

Over the last two years, we've developed AI-powered products that help marketers refine their audience, sharpen their copy, and personalize messages. Now, we're taking it a step further by tackling an even bigger challenge: personalizing the entire on-site experience, from individual messages to full page content.

We’re looking for an enthusiastic Lead Product Manager in New York to help make this vision a reality.
Why Attentive needs you
Lead the strategy and execution for on-site personalization features (e.g. product recommendation), ensuring they deliver value from ideation through optimization
Identify key features by analyzing data and running A/B tests to drive user engagement and conversion
Collaborate with major enterprise clients and sales teams to gain deep insights into customer needs, crafting products that solve their key challenges and deliver measurable business impact
Develop metrics and controls to allow marketers to effectively manage and optimize personalized experiences
Drive feature prioritization to enhance product adoption and create a seamless, personalized customer experience
Partner with cross-functional teams such as GTM sales, design, machine learning, and engineering to support the success of personalization efforts
About you
5+ years of product management experience with a proven track record of launching innovative products, ideally with a focus on personalization, recommendation systems, or customer engagement
Exceptional communication skills, with the ability to rally executives and cross-functional teams around a unified vision
Experience working closely with Sales and other teams to ensure product goals align with overall business objectives
Strong strategic thinking: able to navigate difficult tradeoffs, assess options quickly, and guide the team toward alignment
Motivated and creative problem-solver: You find innovative solutions and aren’t afraid to tackle challenges head-on