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Balto

San Francisco, CA

Balto is a real-time guidance platform that increases conversions and decreases ramp time for contact centers. Balto is an AI technology for real-time call guidance and coaching. It increases conversions, delivers a world-class customer experience, and decreases ramp time with Balto’s real-time guidance for contact centers. Powered by AI, Balto listens to both sides of a conversation, and visually prompts agents with the best things to say, live on every call. Scale “perfect” to thousands of agents with the push of a button and get immediate insight into what’s working and what’s not. The company was founded in 2017 and is based in St Louis, Missouri.

balto.ai

Company Details

Founded

2017

Employees

Between 10 - 50 employees

Raised

$750,000

Headquarters Location

San Francisco, CA

Public

No

Acquired

Yes

CEO

Nicky MontanaNicky Montana

Founders

Nicky Montana
Nicky Montana
Spencer Cassidy
Spencer Cassidy
Joel Karacozoff
Joel Karacozoff

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