Applied Science Manager, DUG - Outreach

Job Title: Applied Science Manager, DUG
Job Location: Seattle, WA
Job Listing URL: https://jobs.lever.co/outreach/f98cc092-76a3-4f31-bd41-c9d55302d652
Job Description: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

About the Team

Our mission at the Dialog Understanding and Generation team is to build the most advanced AI assistants in the sales engagement domain, empowering customers to optimize their interactions with prospects. Our team is at the forefront of AI innovation, driving current and future AI initiatives through a blend of machine learning and cloud service development.

We are a team of applied data scientists who thrive on tackling both scientific and engineering challenges. You'll work closely with top-tier engineers and product managers in a collaborative and high-impact environment, gain hands-on experience with the latest machine learning and cloud services technologies that keep you at the cutting edge of the field. You'll have the opportunity to leverage your creativity and expertise to overcome tough challenges that require innovative solutions.

Your Daily Adventures Will Include
Working with voice streams and real-time transcriptions of voice streams to extract intelligence and actionable insights
Analyzing the relevance of extracted intelligence, performance of the extraction algorithms, and evaluating the performance of third party voice processing APIs
Finding ways to engineer high availability into a system that has lots of moving parts, not all of which are directly under your control
Working with stakeholders to make sure our customers have the tools they need to be successful on our platform
Finding quick ways to prototype and test possible solutions to large problems
Looking up and down the stack for the best return on investment for any given pain point
Working on one of the most visible parts of Outreach’s product - to both our customers and the rest of our organization
Basic Qualifications
10+ years of experience shipping production quality code in Java, Go or C++, along with strong software engineering skills
4 years of Management experience
A strong background in statistics and passion for data are essential for success in this role
Experience programming in Python, Java or Go or C++, along with strong software engineering skills
Experience with cloud-based service applications
Experience with data and model pipelines
Familiar with continuous-deployment projects
Willing to go above and beyond to help other team members
Ability to prioritize details along a path of iterative delivery
Ability to quickly ramp up new technologies and start contributing