Appointment Setter/Sales Associate - Shift4

Responsibilities:

The Appointment Setter role encompasses researching and exploring new business relationships, calling potential customers, scheduling appointments for our outside sales consultants and more. This is not a sales position. This position will provide new and veteran callers a fast-paced environment to learn and thrive in.

• Work diligently within an outbound call center making between 250-300 calls a day.
• Be comfortable making both warm and cold calls.
• Receive potential lead information through an internal database as well as research potential client information individually.
• Perform data entry.
• Work within an auto-dialer system.
• Collaborate with team members nationwide.

Qualifications:

• Bilingual preferred, but not required.
• Outbound call-center experience.
• Experience with automated phone dialer system.
• Outbound call experience.
• Exceptional customer service skills.
• Ability to hit personal and office goals.
• Must project a positive attitude and image to clients and potential customers.
• Extremely detail-oriented.
• Ability to work with little or no supervision.
• Basic knowledge of Google tools (Sheets, Docs).
• Excellent organizational skills.
• Strong written and verbal communication skills.
• Complete and submit documentation, new paperwork, and reports in a timely manner.
• Enthusiasm to grow within the company.
• Must have reliable transportation.