Product Manager, Developer Products - Komodo Health

The Opportunity at Komodo Health

At Komodo, we partner with organizations throughout the healthcare ecosystem to improve patient care and reduce disease burden through data-driven insights.  Our diverse clients have a range of familiarity with healthcare technicalities and we strive to provide products designed to be simple enough for a layperson while also allowing power users to explore our data with all the depth and sophistication they require.  The Komodo platform enables 3rd party data scientists, data engineers, and software developers to integrate with, extend, customize, and build on the platform to derive complex insights from the Komodo Healthcare Map™.

As Product Manager, Developer Products, you will define requirements and prioritize the efforts taken up by the engineering team working on Komodo’s core Sentinel platform product, the company’s highest revenue generator.  Your roadmap planning and tactical execution will ensure that features related to data product pull-through, internal self-service, cost optimization, and other potential enhancements deliver the greatest value possible for Komodo Health and our customers.  You bring a high level of technical acumen to the team, and combined with the strength of your communications, you will influence without authority.  You will serve as the Product point of contact to our customer-facing teams, helping them to ease the way for our customers with proactive communications and detailed release notes.

Reporting directly to the Director of Product Management, you will also partner closely with another member of our team to plan for the evolution of Komodo’s existing developer products into the next-gen MapLab product suite.

Depending on interest and experience,  you may also be asked to take on product management of one or more of our platform services

Looking back on your first 12 months at Komodo Health, you will have…

• Assisted in the evolution of Komodo platform tooling by mapping customer configurations, workflows, and use cases to next gen solutions and tools
• Supported the development of next gen platform tooling with the documentation of requirements and user stories for adjacent MapLab suite engineering teams

You will accomplish these outcomes through the following responsibilities…

• Assist in qualification of new deals for product fit and have been the arbiter of implementation complexity
• Balance our customers’ short-term needs with the development of scalable technology to maximize long-term platform potential
• Assess opportunities to improve internal enablement with development of new self-service implementation and provisioning features
• Help develop the product roadmap and translated into a well-prioritized backlog of user stories with comprehensive requirements used to drive the Sentinel engineering team’s work
• Work with product marketing, customer success, sales, and operations to develop effective go-to-market plans and appropriate training and processes for feature launches
• Report product metrics updates across the organization and to leadership
• Provide stewardship over competing priorities
• Lead from discovery to delivery, consistently and correctly prioritizes, and adapts timelines
• Join client meetings as a product expert with prior experience having full project ownership

What you bring to Komodo:

• Previous experience in product management at a B2B technology/software company
• Experience working with customers and stakeholders to build and execute a strategic roadmap with clear prioritization
• Adept problem solver who can right fit solutions for target segments by tapping into the best of our organizations’ capabilities, technologies, processes and culture
• Methodical and detail-oriented; Ability to identify risks and dependencies before they turn into issues
• Deep appreciation of the needs of technical users: enterprise software engineers, data engineers, data scientists, etc., empathizing with their concerns about building on top of a platform as part of the software development lifecycle (SDLC) and integrating with third-party platforms.
• Fluency with modern platform tools and technologies such as APIs,Snowflake, Databricks, Jupyter, cloud computing, AWS, SQL/Python, Apache Airflow, etc.
• Experience with SOC2, 21 CFR Part 11 compliance process
• Experience defining requirements and building tooling for data scientists, machine learning engineers, data engineers, and/or software developers.
• Experience working in agile / scrum SDLC teams with engineering and QA to ship features and products.
• Leads from discovery to delivery consistently and correctly prioritizes and adapts timelines.  Proven ability to prioritize what can be done vs what should be done.  Provides stewardship over competing priorities.
• Able to join client meetings as a product expert with prior experience having full project ownership.
• Effective oral and highly visual written communication skills to bring clarity to complexity and communicate to inform and influence across cross-functional teams and leadership.
• A thirst for knowledge, a willingness to learn, and a growth-oriented mindset.
• Committed to fostering an inclusive environment where your teammates feel motivated to succeed.
• Experience working in the life sciences or healthcare space is a plus, especially experience working with EHR, Claims and RWE data.

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