Sales Operations Analyst - Palantir

Job Title: Sales Operations Analyst
Job Location: Washington, D.C.
Job Listing URL: https://jobs.lever.co/palantir/63c99ec3-928f-47f6-b7dc-571e9e5a3686
Job Description: A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

Palantir Technologies seeks a Sales Operations Analyst to support our rapidly growing Sales team. In this role, you will partner with Palantir's Sales leadership team to manage a wide breadth of systems and processes that support our expanding sales efforts. You will also be required to drive improvements and updates to these systems and processes based on project flow and team needs.

As part of the Sales Operations team, you will be entrusted with driving deliverables that are critical to the success of our commercial business.
Core Responsibilities
Work with Palantir’s Sales leadership team to build CRM effectiveness and establish new systems and processes to support a rapidly growing Sales team.
Drive CRM and other Sales Tools compliance and data quality.
Support managing requests and inquiries from sellers on sales processes for CRM and other sales tools, in partnership with our specialist Sales Tools team.
Manage and maintain existing suite of dashboards to ensure quality and accuracy of reporting, and build new dashboards as required to meet evolving business requirements.
Influence internal business partner decisions by providing thoughtful insights driven by data and analytics.
Identify and support project rollouts for new tools and process changes to increase the efficiency of our Sales organization.
What We Value
Demonstrated CRM skills.
Demonstrated project management skills and the ability to work effectively while navigating an evolving, fast-paced work environment.
Excellent attention to detail, including an eye for typos and formatting inconsistencies.
An interest in technology and the ability to quickly learn basic software terminology and concepts, in order to best assess and organize technical written content.
Comfort with ambiguity, including a willingness to take on different responsibilities as needed.
What We Require
5+ years of experience in sales operations or similar roles.
3+ days in office.

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