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Senior Community Content Strategist - Glassdoor

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Job Title
Senior Community Content Strategist
Job Location
Chicago, Illinois
Job Description

Why Glassdoor?

When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more. 

Join us as we make worklife better, together.

About the Role

The Glassdoor Content  Manager is responsible for managing and optimizing the flow of Marketing-driven rich content on the Glassdoor community app. Acting as an in-house social media manager for this platform, the role involves curating content from internal and external sources, identifying relevant worklife topics, and strategically determining the timing and placement of posts. The ideal candidate will have a deep understanding of Glassdoor’s brand principles, worklife positioning, and social media best practices, ensuring that all content aligns with our community engagement goals.

What You’ll Do

Key Responsibilities:

Community Content Strategy: Oversee and manage the strategic flow of content across the Glassdoor app, ensuring alignment with brand messaging and community engagement objectives.

Content Curation & Management: Review content from Glassdoor’s social media channels (Instagram, LinkedIn, TikTok) to determine its relevance for the Glassdoor platform, particularly in relation to worklife topics.

Creative Briefing: Collaborate with the Brand team (Creative, Social) to generate new rich content assets, including promotional materials for podcasts, AMAs, and other brand initiatives.

Platform Content Opportunities: Identify and strategize opportunities for content to be posted by various personas on the platform, including Community Content Partners, Glassdoor avatars, employees, and pseudonymous profiles, in collaboration with the Content Development (CD) team.

Performance Tracking & Optimization: Track the performance of Marketing-driven rich content on the Glassdoor community platform, using data to iterate and improve content programming and inform future content development.

What You’ll Bring

  • A commitment to add to our culture of DEI
  • 4-6+ years proven experience in product marketing, brand management, or strategy consulting. Able to work with abstract ideas and situations across multiple functional areas with strong and thoughtful business judgment 
  • Strong understanding of social media platforms, content curation, and content strategy, particularly within the context of worklife topics
  • Experience working within a brand’s content ecosystem, with the ability to align content with brand messaging and strategic objectives.
  • Analytical mindset with experience in tracking content performance metrics and using data to inform strategic decisions
  • Outstanding written and verbal communication skills, storytelling ability, and executive presence that can positively influence senior leaders across teams, including Creative, Social, and Content Development
  • Recovers quickly from setbacks and supports the team to do the same
  • Develops networks and builds alliances, collaborates across boundaries to build strategic relationships and achieve common goals
  • Fosters innovation - develops new insights into situations; encourages new ideas and innovations among teams, expertly frames problems so others can solve them
  • Authenticity and passion for helping people love their job and the work they do!

Compensation and Benefits

Base Salary Range (USD): $86,300 - $117,300

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual Bonus Target**: 10%

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU): 

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers.

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here.

Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents.* Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.

*Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year

Investing in Your Future: 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services.

Our Commitments

  • Come as you are: At Glassdoor diversity is not a slogan; it’s a core factor in our success. We welcome your background, experience and ideas because you help us understand and better serve our world. You make us stronger.
  • Grow your career: Glassdoor is small enough for you to see the impact of your contributions, while large enough to offer significant resources and endless opportunities to grow. This is a great place to make a career.
  • Find your people: Ask anyone who works here: it’s the people who make the difference. We are a group of well-rounded humans who support one another and work hard together to bring the Glassdoor mission to life.
  • Discover flexibility: With flexible hours and a where-to-work policy, Glassdoor allows you to take on professional and personal responsibilities — enhancing both productivity and your well-being. 

Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment and retaliation.

Where-to-Work Policy
Being a remote-first company, Glassdoor employees can live anywhere Glassdoor is a registered company. Requests to move must be approved by an employee’s manager and the People team. While we will try our best to support relocation requests, some requests may not be approved due to various tax, legal, or other restrictions.

Enjoy Remote and Explore: Employees authorized to work in their current location may Work Away for up to a total of 30 (thirty) working days in a calendar year without permanent relocation and compensation change. Employees on visas may work Work Away for up to a total of 20 (twenty) working days in a calendar year without permanent relocation and compensation change. The amount of time and location for Work Away must be approved by the employee’s manager and People Operations team at least two (2) weeks in advance of travel.

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Glassdoor Headquarters Location

Mill Valley, CA

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Glassdoor Company Size

Between 500 - 2,000 employees

Glassdoor Founded Year

2007

Glassdoor Total Amount Raised

$204,500,000

Glassdoor Funding Rounds

View funding details
  • Series H

    $40,000,000 USD

  • Series F

    $70,000,000 USD

  • Series E

    $50,000,000 USD

  • Series D

    $20,000,000 USD

  • Series C

    $12,000,000 USD

  • Series B

    $6,500,000 USD

  • Series B

    $3,000,000 USD

  • Series A

    $3,000,000 USD