Senior Product Manager - Zoominfo

What You’ll Do:

• Architect Admin and End-user Onboarding Flows: Partner closely with UX, your scrum team, and other Apps and platform teams integrating into the Platform. Have a clear vision and relentlessly eat, breathe, and sleep the optimal way to get new and existing users to maximize their use of ZoomInfo
• Grow Daily and Monthly active users:  Created automated user loops that remind users of ZoomInfo’s value and draw them back to the platform
• Guide users to ideal journeys:  Build training bumpers in the product that lead people to the ideal and most efficient conversion journeys
• Design effective upsell experiences: Build the experience that presents the right upsell offers based on engagement data to drive additional revenue
• Set Vision and Roadmap:  Develop a compelling vision and roadmap for product growth, aligning with departmental and company-wide objectives
• Engage Key Stakeholders:  Collaborate regularly with internal teams and external customers to understand their needs for Admin and user onboarding, including working closely with our Product Marketing, Customer Marketing, and CX teams
• Define and Analyze Metrics: Identify essential metrics, set up tracking, analyze data, and translate insights into impactful initiatives that enable growth
• Lead Cross-Functional Teams:  Coordinate engineers, data scientists, and stakeholders to deliver superior GTM platform experiences and onboarding solutions
• Communicate Effectively:  Regularly provide written updates to stakeholders, including executives, on the strategies, progress, and impacts of the Platform Experience

What You’ll Bring:

• Seasoned Professional with 5+ years of product management experience, specializing in user acquisition, activation, engagement, and retention
• You are customer-centric and dedicated to delivering excellent experiences for all customers, internal and external.  Have engaged directly with customers to gather real-time feedback.  Can analyze data usage patterns and meeting recordings to remove friction with onboarding, and improve speed to value via easy setup
• Ability to convey complex concepts and strategies clearly and effectively to diverse audiences.  You are skilled in developing compelling narratives, crafting detailed technical requirements, and communicating roadmaps and cross-functional plans
• Business Impact Driver, with a proven track record of driving measurable business outcomes through user onboarding initiatives.  Expertise in rallying around key performance indicators aligned with company goals, connecting daily activities to long-term business impact
• Strong product intuition informed by data insights, using tools like Amplitude and Tableau, heavily relying on data analytics to guide product decisions
• Enthusiasm in reviewing and collaborating on technical design documents, and partnering with engineering teams to develop and implement innovative, high-performance data solutions

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