Staff IT Product Manager - GTM Systems - Databricks

GAQ126R1

Location: San Francisco, CA or Mountain View, CA

At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth. 

As the GTM Systems Product Manager, you will work closely with leaders and partners across the company to form and deliver the roadmap aligned with our best practices and to meet our long-term goals.  You will lead roadmap, scoping, and planning efforts for our implementation of Salesforce and related products. You will work closely with the sales organization, sales ops leaders and stakeholders across lines of business to define and shape ideas for business transformation projects into actionable plans aligned with best practices and long term goals. You will report to the Director, IT Product Specialist, GTM Systems as part of the CIO's organization and work with our leadership and business partners. 

The impact you will have:

• You will develop a strong understanding of our Salesforce environment and review the project pipeline
• You will build strong relationships with our internal team and business partners
• You will meet with our business partners and business analysts to define and improve project scope and success criteria

What we look for:

• 8+ years of relevant product management experience with a proven track record engaging with stakeholders at all levels
• Experience with different components in the CRM systems
• Experience with Salesforce CRM: territory management, sales planning, sales performance management, opportunity management, sales forecasting, partner relationship management, etc.
  
  CRM
• You will work cross functionally with stakeholders across Sales Development, Channel, Field and Field Engineering to understand the functional needs and create/drive a capability roadmap for execution and ensure that the IT product is adopted by the business teams.
  
  Communication
• You will interact with senior leadership (VP and above) in the Sales Ops organization and in building trust and partnership to drive a capabilities roadmap needed and communicating status updates on the various programs in progress.
  
  Subject Matter Knowledge
• You will be responsible for an outreach to the customer base *internal sales folks to understand their friction points in working with the CRM system, developing a POV for a roadmap to address that, influencing the business to that POV, grooming the product backlog, defining user stories, interacting with the developers in IT to get the roadmap executed upon, and be the product owner for the agile scrum team responsible for the delivery of these capabilities.
• A product mindset to analyze business requirements and develop strong questions that will allow us to refine scope and measure the definition success
• Strong knowledge of Salesforce and common go to market and finance business processes
• Strong knowledge of consumption based business models
• Strong understanding and experience with Agile/Scrum teams as a Product Owner
• Strong domain expertise working with teams across organizations with stellar track record of success
• Strong market-analytics skills
• Strong data and metrics skills to backup assumptions, recommendations and drive actions