Staff Product Manager - Customer Experience - Zoox

Job Title: Staff Product Manager - Customer Experience
Job Location: Foster City, CA
Job Listing URL: https://jobs.lever.co/zoox/44b72c91-e2da-45e1-aa10-3f864346ff44
Job Description: Zoox is building the future of transportation. To do that, we’re also building an incredible crew—united by our mission, energized by our values, and driven by our purpose.

The Product Experience Team at Zoox works across the company to define and champion the “Human Experience." The team focuses on a wide range of products that collectively power a world-class customer experience, including areas like our mobile ride-hailing apps, pickup & drop off experience, and in-vehicle experience. In this role, you will lead both strategic and tactical layers - crafting a compelling product strategy, and multi-year roadmap while simultaneously owning and ensuring successful delivery with your product development team.

We are growing a team of exceptional people to help invent the future of mobility. If you care about the impact of technology in our society, if you can't stop thinking about how to help improve people's lives, and you want to work on some of the most exciting challenges of our time to inspire and enable a better future, get in touch!
In this role, you will...
You have a unique opportunity to craft and own a multi-year product strategy and roadmap that inspires your team and pushes boundaries
You will own the successful execution of the product across its lifecycle
In this role, you will develop a deep understanding of the customer, market, and business objectives to find new opportunities and align your product domain to company goals
Be the Product Owner for cross-functional Agile product development teams - own the product backlog, clearly set priorities, write user stories, drive incremental improvements
Ruthlessly prioritize features and ensure priorities are clearly communicated at all times
Qualifications
8+ years of direct product management experience bringing 0->1 digital products to market
You possess a passion for impactful user experiences and have relentless attention to detail
You can balance long-term strategic objectives against near-term tactical wins
You have a track record of taking action and delivering
You’re extremely comfortable with data and can navigate complex tradeoffs in a structured way
Bonus Qualifications
Experience optimizing products in market
Experience working in the AV, mobility, or ride-hailing industries

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