Staff Technical Product Manager, AI - Zoox

Job Title: Staff Technical Product Manager, AI
Job Location: Foster City, CA
Job Listing URL: https://jobs.lever.co/zoox/7101932d-e342-4611-be8c-4146116c67b3
Job Description: As Zoox is getting ready for commercial service, we’re building a suite of generative AI-enabled solutions to serve both our external riders and internal operations teams in enhancing the overall customer experience and increasing operational efficiency. We’re seeking a dynamic Technical Product Manager to lead a cross-functional team, including engineers, designers, data scientists, and researchers, in identifying and developing creative ways of leveraging emerging generative AI technologies in our service. As an integral part of this burgeoning space, you will drive discovery into unmet needs, shape the product vision, define priorities to achieve customer and business objectives, establish clear success metrics, and spearhead exploration of technical feasibility. You will work closely with leadership across Product & Experience, Software, and Vehicle Engineering to advance your vision and implement next-generation AI solutions to support our growing external ride-hail service.
In this role, you will...
Design dynamic AI-generated capabilities: Leverage creative narrative building elements to enhance the consumer experience across platforms.
Shape Product Vision: Identify major opportunities and craft product vision, strategies, and roadmaps that align with Zoox’s strategic objectives and customer needs.
Strategic Insight: Leverage understanding of Zoox’s market position to deliver industry-leading products that align with our mission.
Dynamic Efficiency: Thrive in a fast-paced environment where processes are flexible, and innovative solutions are essential.
Data Utilization: Utilize data, research, and market insights to guide product strategies and development plans.
User-Centric Design: Integrate user research and market analysis into product requirements to enhance usability and productivity.
Project Leadership: Oversee the planning, initiation, and management of tools, features, services, and product scalability
Team Collaboration: Collaborate with top-tier engineers and designers to drive product development while fostering a positive team environment.
Cross-functional coordination: Work closely with various teams to define product requirements, manage resources, and ensure key milestones are met.
Ship Product: Spearhead the creation and launch of fully realized, generative AI-enabled products with significant customer impact.
Performance Metrics: Develop and analyze metrics to gauge product success and track performance indicators.
Qualifications
8+ years in product management and delivery, with at least 2+ years focused on AI/ML-enabled or Conversational AI products
Bachelor's degree (or equivalent) in Computer Science, Engineering, or a related discipline
Demonstrated success managing the end-to-end product lifecycle, from setting the strategic vision and defining roadmaps to executing product launches and integrating customer feedback
Experience leading discussions with both technical and non-technical audiences around technology tradeoffs and associated product strategy
Strong understanding of Conversational AI technologies, including voice recognition technology, natural language processing and machine learning
Experience leading agile software development and scrum methodology
Bonus Qualifications
Experience developing AI voice assistants
Experience launching AI products that combine hardware and software elements
Understanding of automotive systems integration
Experience with user analytics tools and A/B testing methodologies