Dropbox logo

Email Marketing Operations Manager - Dropbox

View Company Profile
Job Title
Email Marketing Operations Manager
Job Location
Remote - US: Select locations
Job Description

Role Description

As part of Dropbox’s Marketing Operations & Technology team, the Email Marketing Operations Manager will support the use and management of our email marketing platform (Iterable), including building and testing complex email journeys, monitoring the performance and deliverability of ongoing email campaigns and experiments, managing the warm up of new sending domains and IP addresses, and ensuring adherence of list suppression rules.

They will demonstrate a high level of technical email experience with ESP platforms, be highly motivated to improve and maintain strong deliverability of all Dropbox email marketing campaigns.

Responsibilities

Campaign Execution: 
  • Support the execution and promote continuous improvements of email campaigns in Dropbox's ESP platform (Iterable)
  • Oversee and implement A/B testing strategies to optimize subject lines, content, CTAs, and send times. Analyze results to continuously improve email performance and conversion rates.
Email deliverability
  • Monitor the inbox placement for all email campaigns and experiments on an ongoing basis, highlighting trends and potential needs for optimization.
  • Implement seed lists for highly critical email campaigns.
  • Continually assess performance of dedicated IP addresses and email sending domain configurations, using both internal and external monitoring tools.
  • Warm new dedicated IP addresses and email sending domains to mitigate any deliverability gaps and in support of channel expansion.
Compliance: 
  • Ensure all email campaigns comply with email marketing regulations such as GDPR, CAN-SPAM, and other data privacy laws. Maintain best practices for email deliverability, list hygiene, and privacy standards.
Continuous Improvement: 
  • Stay current on email marketing trends, tools, and best practices. Proactively identify areas for improvement and implement new strategies to enhance email performance and deliverability
  • Collaborate with cross-functional stakeholders to communicate and advise on optimization opportunities within campaign build structures, audience targeting and email best practices

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • 4+ years of experience in email marketing, with hands-on experience using enterprise ESP platforms.
  • Solid knowledge of email design, segmentation, and automation best practices.
  • Familiarity with A/B testing, campaign optimization, and lead nurturing strategies.
  • Strong understanding of email deliverability best practices and troubleshooting. Experience monitoring email deliverability performance, sending domain configurations and seed listing.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • A keen eye for detail.

Preferred Qualifications

  • Hands-on experience using Customer Data Platforms( ex: Segment, Hightouch)

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2
$137,700$186,300 USD
US Zone 3
$122,400$165,600 USD

Everything You Need, One Platform.

From job listings to startups, investors to funding rounds, and everything in between, Employbl puts the power in your hands. Why wait?

Start your free trial today!


Stay Ahead of the Curve

Sign up for our newsletter to stay informed about the latest startups and trends in the tech market. Let Employbl be your guide to success.

Dropbox Headquarters Location

San Francisco, CA

View on map

Dropbox Company Size

Between 2,000 - 5,000 employees

Dropbox Founded Year

2007

Dropbox Total Amount Raised

$1,709,214,976

Dropbox Funding Rounds

View funding details
  • IPO

    $0

  • Debt Financing

    $600,000,000 USD

  • Debt Financing

    $500,000,000 USD

  • Series C

    $350,000,000 USD

  • Undisclosed

    $1,000,000 USD

  • Series B

    $250,000,000 USD

  • Undisclosed

    $1,000,000 USD

  • Series A

    $6,000,000 USD

  • Seed

    $1,200,000 USD

  • Seed

    $15,000 USD