Lead Product Manager - AI - Xero

Job Title: Lead Product Manager - AI
Job Location: Melbourne, AU
Job Listing URL: https://jobs.lever.co/xero/ef57cf87-761a-4ed8-95aa-d4907f421968
Job Description: Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We’re hiring a Lead Product Manager to lead core verticals for Xero’s AI products. This person must have experience working on AI Products or a strong passion for AI products (use it regularly, have strong familiarity with AI products). Xero is on a mission to reinvent financial and business intelligence through AI, to help millions of businesses globally. AI is a top priority within Xero, and we’ve been investing heavily in this area.

We’re currently building JAX (in beta), Xero’s genAI-powered agent to handle financial and business advisory tasks. And we’re investing in AI/ML throughout our products, including efforts such as document extraction, predictive analytics, and personalization / recommendations. We’re looking for strong product managers with experience in AI/ML, customer obsession, and a hustle “move fast” mindset. Come join us as we push the boundaries of technology and reinvent financial intelligence.

We’re looking for this candidate to be based in our Melbourne office or in one of our other offices in Australia (Brisbane or Sydney) or remotely in Australia.
What you'll bring with you:
Experience working with AI products or a strong passion for AI products (use it regularly, have strong familiarity with AI products)
Experience developing a 0-1 product (working on a brand new product)
Experience in working in ambiguous environments
Experience working with many stakeholders at different levels within different teams
Extensive experience in enabling new and improved approaches to product practice
Demonstrated experience collaborating with diverse and senior stakeholder groups to realise customer / commercial outcomes
Strong track record of addressing customer needs through innovative use of technology
Effectively influenced outcomes at all levels in a variety of contexts
Extensive experience in product practice thought leadership, defining product roadmaps and longterm planning at a Portfolio / Sub-portfolio(s) level
Extensive experience in leading cross portfolio initiatives to deliver customer / business outcomes
Extensive experience in mentoring, supporting and coaching
What you'll do:
Confidently execute core product management role responsibilities including identifying customer problems and definitions solutions to test, developing and managing product roadmaps or strategies, and developing product release strategies
Consistently review, monitor and interrogate the commercial & customer results of products, areas and teams to inform product strategy and practice
Lead and manage a product or group of products across the end-to-end lifecycle (e.g. launch through to sunset) to ensure maintenance and support throughout the life of the product
Works directly with 10-20 engineers and is responsible for signing off on an overall technical direction and architecture from the product perspective (ie, that tradeoffs are aligned with product direction).

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