Sales Development Representative (SDR) Team Lead - Xero

Job Title: Sales Development Representative (SDR) Team Lead
Job Location: London, UK
Job Listing URL: https://jobs.lever.co/xero/dc530b48-dfa3-4cbb-a184-e6aac37189df
Job Description: Scheduling isn't simply filling shifts. It's finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.

At Planday from Xero, we aim to use Agentic AI to build a future where managers can seamlessly free up invaluable time for their business and teams. We're not just building software: we're on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. We're using advanced technology to help humans reach their full potential. At work and in life.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the world.

How you'll make an impact

As part of our international growth journey, we are looking for a new colleague to join as SDR (Sales Development Representative) Team Lead for our London-based UK Sales Team.

In this role, you will be leading a team of currently five Sales Development Representatives (SDRs). You will be reporting to our UK Sales Manager and will be responsible for fostering a positive, inclusive and results-oriented work culture.
What you'll do
Devise and implement a winning outbound sales process for SDRs to achieve individual and team targets.
Own the recruitment and onboarding programme for new team members, ensuring that new colleagues are set up for success.
Own the SDR Team performance goals and revenue targets, ensuring the team achieves commercial success.
Act as a hands-on leader with the ability to demonstrate live sales calls and objection handling techniques to ensure ongoing training and development for team members.
Devise and deliver a first class SDR training programme, tracking individual development plans and follow up on the process.
Review and monitor key data and metrics to measure the team's and individual performance.
Ensure effective collaboration between the SDR and Account Executive Team.
What you'll bring with you
A minimum of two years experience as SDR Team Lead or Senior SDR, with functional leadership of an SDR Team.
Experience from a similar B2B SaaS sales role.
Experience building and implementing sales best practices.
Excellent communication skills and the ability to win your team's trust and respect.
The ability to translate client need into appropriate activities for the team.
The ability to manage your own time efficiently while prioritizing business needs.
At Planday, we offer you
Benefits like pension, health insurance, inclusive support for new parents and generous vacation
On top of your annual base salary, you are offered to be part of an Employee Share Plan
Growth and progression opportunities – we want you to grow with us
Strong social culture with lots of team and company activities
Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
Healthy work-life balance and autonomous approach to work. We trust in you and your abilities

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